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Experience Design

Create compelling digital pathways that effortlessly move users through your funnel

By partnering with you to map customer journeys, we uncover insights to design award-winning interfaces and craft data-driven digital experiences that meet audience needs and achieve your goals.
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    User Experience Research
    Empathize with your audiences to achieve stronger outcomes
    Gain insights into user needs through usability testing and user research, leveraging proven strategies that assess the effectiveness of your experience and identify improvements we can make to it.
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    Audience Definition & Journeys
    Define your audiences by their “jobs to be done” and see their journeys

    Our UX team helps you discover new opportunities to connect with your audiences by mapping out user journeys that tactfully engage these audiences at every step to boost leads and conversions.

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    User Experience Design
    Humanize your digital interactions through UX design
    Refine your digital presence by allowing our UX designers to craft intuitive, useful, and inclusive experiences that meet your organization’s and users’ needs to drive revenue, engagement and increase loyalty.
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    User Interface Design
    Transform user interactions by designing dynamic digital worlds
    Deliver exceptional user interfaces and cutting-edge multi-brand design systems that captivate your audience, strengthen brand connections, and drive conversions across every touchpoint.
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    Content Strategy
    Form a content strategy that connects and makes a business impact
    Orchestrate ongoing streams of content tailored to what's relevant to your audiences to ensure your brand's content strategically resonates and helps accomplish your organization’s goals.
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    Content Development
    Write content that gets results by engaging your audiences
    Leverage our content development team to transform content into an influential tool that deeply connects with your audiences to amplify leads and close sales.

Let data guide your audience-centric design

The most effective digital experiences leverage user insights to meet audiences’ needs. A robust data strategy can allow you to continuously uncover and harness those insights to increase user satisfaction and engagement. Learn how our data studio, Brooklyn Data, can help form this rock-solid strategy to drive your experience design decisions!

Accessibility Compliance


Prototyping


Content Priority Guides


Usability Testing


Design System Planning


UX/UI Audits


Heuristic Assessments


Wireframing


Interaction Design


 


Our experience design in action

Learn about the amazing things we've designed for our clients.

Museum of Science
How we continued our digital transformation work for the Museum of Science, Boston by redesigning their website for global scientific audiences.
View case study
The VAULT logo overlayed onto an image of a young woman with a hat and glasses smiling and using one of VAULT’s products to securely hold a tablet while she uses it to work.
How we performed a UX/UI assessment for VAULT’s site that uncovered opportunities to improve their user experience and increase their sales.
View case study
A Suncoast Credit Union employee outside smiling and interacting with people.
How we used Sitecore XM Cloud and Sitecore Personalize to transform Suncoast Credit Union’s digital experience and lay a foundation for growth.
View case study
Museum of Science
More Than a Museum: Creating A Scientific Content Brand
How we continued our digital transformation work for the Museum of Science, Boston by redesigning their website for global scientific audiences.
View case study
The VAULT logo overlayed onto an image of a young woman with a hat and glasses smiling and using one of VAULT’s products to securely hold a tablet while she uses it to work.
Performing a UX/UI Assessment to Optimize VAULT’s Site
How we performed a UX/UI assessment for VAULT’s site that uncovered opportunities to improve their user experience and increase their sales.
View case study
A Suncoast Credit Union employee outside smiling and interacting with people.
Laying a Foundation for Suncoast’s Growth with XM Cloud
How we used Sitecore XM Cloud and Sitecore Personalize to transform Suncoast Credit Union’s digital experience and lay a foundation for growth.
View case study
“Our deep expertise in UX and UI design, as well as content strategy and development, enable us to craft ground-breaking digital experiences with compelling content that achieves business results for our clients.”
Nathan Tia
SVP, Experience Design
Velir
Nathan Tia

Our thoughts on experience design

Learn more ways we can help you achieve your digital goals